Quantcast
Channel: Catapult Blog » Support and Process Improvement
Browsing all 14 articles
Browse latest View live

ERP Upgrades – Why They’re as Necessary as a Trip to the Dentist

You go to the dentist pretty much every 6 months, right? Not really because you love it, but because it is an necessary activity that...

View Article



The Key to ERP & CRM Peace of Mind

Why do organizations struggle to get their ERP and CRM systems to deliver the results they desired? A quick Google search on “ERP failure” yields...

View Article

Get Rid of the Monster in the Closet – How to Work With Your Team to Define...

Do you have a run-on project that feels like there’s no light at the end of the tunnel? It is the ‘monster in the closet’....

View Article

Touch the Hearts of the People You Serve

Why should companies care about giving their customers a good experience? A friend once told me about a cab driver he’d met who had the...

View Article

Using Microsoft’s Customer Source for your Dynamics Solution

If you are looking to find training materials, knowledge articles, software upgrades or any other self-support features for your Dynamics solution, then Microsoft’s Customer Source...

View Article


Lean Techniques for Defining CRM Goals

What business challenge will your investment in CRM address? Is there a specific business pain which is impacting your bottom line?  Is there a specific...

View Article

The Importance of Assumptions in Effective Project Management

We all know the old saying about assumptions… “They make an ?!? out of you and me”.  As a PM I think assumptions are actually...

View Article

NPO Deep Dive Part Four: Good to Great in a Culture of Poverty

I have been a professional fundraiser for 19 years and in that time working in four different countries, I have worked in all sorts of...

View Article


Part Two: Configuring Microsoft Dynamics NAV for PST

Before getting into the details on handling BC’s transition from HST to PST, here is a recap of the four main tables where the settings...

View Article


6 Ways Mobile CRM Can Help Your Business

As more and more customers and prospects turn to mobile platforms, the benefits of investing in mobile solutions from a marketing perspective are clear. However, making...

View Article

Beyond Waterfall: A New Take on ERP Deployment

I’d like to add a Project Manager’s perspective to Elliot’s post, “Losing Site of the Shore: Moving Forward with ERP and CRM.”   The process traditionally...

View Article

How to Use NAV to Perform PST Self-Assessment

One of the more obscure requirements found in many sales tax jurisdictions is self-assessment.  In this post, we’ll look at this topic as it relates...

View Article

Making ERP More Affordable for Mid-Market Businesses

A typical refrain I hear from mid-market company executives goes something like this: “Our rapid growth in the past several years has outpaced the ability...

View Article


Mainstream Support for Dynamics CRM 4.0 Has Ended…Should You Be Upgrading?

As of April 2013, mainstream support for Microsoft Dynamics CRM 4.0 has transitioned to extended support mode. As a CRM 4.0 customer, you might be wondering exactly what this...

View Article
Browsing all 14 articles
Browse latest View live




Latest Images